Know what employees can and can’t say before reacting to negative comments about your enterprise

No matter how easily you are able to shrug off misinformation about yourself and your business or organization, it still stings when people – especially customers and employees – criticize your enterprise. Make sure you know your options before reacting. Here is a real example of a National Labor Relations Labor Board local case from seven years ago that highlights what can go wrong if you don’t know the law and the latest inner-workings of the NLRB. Click on Santa Fe (and the others for more examples in other states).