No matter how easily you are able to shrug off misinformation about yourself and your business or organization, it still stings when people – especially customers and employees – criticize your enterprise. Make sure you know your options before reacting. Here is a real example of a National Labor Relations Labor Board local case from seven years ago that highlights what can go wrong if you don’t know the law and the latest inner-workings of the NLRB. Click on Santa Fe (and the others for more examples in other states).